Protected Harbor is a family-owned, managed IT service partner for companies and organizations throughout the tri-state. We take responsibility for the technology and applications that keep your business moving forward.
We turn IT into a competitive advantage by eliminating outages, speeding up systems, improving productivity, and lowering costs. Protected Harbor has covered everything from IT support, remote workforce solutions, and IT infrastructure to cloud migration, VoIP phone systems, and data center hosting.
We pride ourselves on our customer’s happiness. That’s why we ensure our 24/7/365 customer service is second to none. Whenever you need us, we’re always here. Got a problem at 2:00 am? A live person will be there to answer your call and resolve the issue before sun-up.
Our approach to customer service goes beyond just solving problems and closing tickets. We aim to connect on a human level, getting to know you and your business so we can function like an extension of your team.
That is why over 90% of our business comes from client referrals, and we have a 98% customer retention rate. Protected Harbor is the last I.T. company you will ever have to hire.
Protected Harbor offers specialized, managed IT Support for small and medium-sized businesses. We understand how important IT is and want to provide the IT infrastructure to drive your business to the next level. We solve complex technology problems at the source.
PRIVATE CLOUD – Our cloud-managed services take the headaches out of cloud migrations and deployments by providing reliable cloud solutions for your business. Every client gets their own, personal, and private cloud. No two environments, networks, or databases are shared. All infrastructure is customized & personalized to your company needs.
PROACTIVE MONITORING – Our proprietary algorithms let us intercede & prevent a failure before it happens. We call this AOA (Application Outage Avoidance). It’s more than proactive monitoring; it’s an actionable solution.
CYBERSECURITY – We are continuously collecting data to visualize network threats in real-time. We simplify ransomware protection with critical controls, best-in-breed threat detection, A.I. learning, and email filtering. Network Protection services include network segmentation, 24×7 monitoring, vulnerability and patch management, and compliance audits to ensure your company doesn’t face a crippling threat.
DATA PROTECTION & BACKUP – Workload distribution, server replication, & failover clustering protects your data & operations, protect your business and provide disaster recovery. Effectively prepare your company’s vital IT infrastructure to recover from natural or human-induced disasters, such as cyber-attacks, equipment failure, or natural disasters.
IT SUPPORT SERVICES – It’s time to partner with a Managed IT Service Provider if you’re facing frequent downtime, system failures, internet connectivity issues, or an overburdened in-house IT team and daily help desk duties. Come experience what reliable and responsive IT support should be. We offer a comprehensive approach to IT services & help with simple, flat-rate pricing.
VOIP PHONE & COMMUNICATIONS – An effective collaboration and communications strategy enable employees to work smarter & more efficiently, increasing productivity & profitability.
Virtual Desktop Interface – Our remote and hybrid workforce solution enables small and medium businesses to deliver virtual desktops hosted on the cloud to access from any device, anywhere. It is easy to integrate and manage, with no software and IT maintenance.